Augnito, founded by Rustom Lawyer, is an intuitive and advanced Voice AI solution that is revolutionizing clinical documentation in the global healthcare market. It helps streamline clinical workflows, makes healthcare intelligence securely accessible, and ensures that physicians have more time to concentrate on their primary concern: patient care. The cloud-based AI speech recognition technology enables ergonomic data entry with 99% accuracy anywhere, from any device. Augnito is currently in use at more than 300 hospitals and healthcare systems across 25 countries.
How does it work?
Augnito products support the entire language of medicine, covering specialities such as Family Medicine, General Medicine, Oncology, Cardiology, General Surgery, Radiology & lots more. They comprehend all global accents without any voice training requirements. Apart from the fact that they are self-learning from millions of dictations worldwide, they are also regularly updated to recognize newly approved FDA drugs and procedures.
Apart from being straight out of the box compatible with clinical systems and popular editing software, there are a host of built-in productivity-enhancing tools such as easy-to-operate Text Editors, Macros, and hyper-personalization options via Custom Vocabularies.
After working in the field of Design Thinking—one that encourages you to deep-dive into understanding user needs in your attempts to drive innovation—
The company wanted it to fit seamlessly into a doctor’s daily ecosystem and ensure that it was something they could learn to use intuitively. So, in the early stages, they did a lot of on-ground research. Spoke, observed and shadowed about 30-50 doctors from a range of healthcare organizations to get a real sense of how they worked.
Spriha Biwas, CPO & Marketing Head, Augnito, believes that AI is one of the most promising sectors for any developers and honestly is primed to be the next big game-changer. She said, “We’re on the cusp of a revolution that’s possibly as pivotal as the advent of electricity or the internet. Whether you’re actively engaged in the building process or not, it will shape a host of future experiences—for both creators and consumers. The development of AI, particularly Voice AI is going to be extremely beneficial. The language and communication barriers that exist in India itself would be lessened. Harnessing the most intuitive means of communication (everyone can speak, even if they haven’t been educated or are illiterate) makes using the software so much easier. More people will have access to internet services. We’re already seeing the incredible impact of voice search in the most rural areas of our country”.
Augnito has always had the vision to enhance technology to such an extent that doctors who are often overworked would get the chance to enhance their productivity and the overall well-being of their clients. “Building Augnito to fit into their lifestyles without having them go through a learning curve was our main mission. That’s why we place so much emphasis on our human-centric design principle”, added Spriha.
As an entrepreneur, failure comes with the territory. As long as you’re conscious of the fact that it will keep happening along your journey and learn to offset it with the small (or big) wins, things will be alright.
Nothing good comes without hard work; that’s what Spriha strongly think, “Things are constantly changing, but anchoring yourself on hard work and adaptation are the best ways to navigate and thrive”, she exclaimed.
Apart from hard work and adaptation, she genuinely reckons to invest in people. You may be the most talented individual, but business is a team sport. She believes that you cannot build a world-class organization or product in isolation. In the long run, an investment in the right people—wanting them to succeed and creating an environment that is conducive to that—is the key to achieving real success.
There is a quote from Ritesh Agarwal that has stuck with and inspired her to work, which states, “In business, you always need to have a telescope in one hand, and a microscope in the other.”
