Zoom introduces AI companion on web, expanding free access

Zoom introduces AI companion on web, expanding free access

New Delhi: Zoom has recently announced its AI Companion 3.0, the latest version of its AI assistant, expanding its use beyond meetings with the latest web-based interface, agentic search, and workflow tools. The announcement also includes the select AI Companion features becoming available to the free Zoom Workplace Basic users, while full access is offered as a paid add-on. The free features for the Workplace Basic users include meeting summaries, action-item lists, and insights from meetings, with usage limits.

AI Companion 3.0 adds agentic retrieval that can search meeting summaries, transcripts, and notes within Zoom Workplace, along with the connected third-party services such as Google Drive and Microsoft OneDrive. Gmail and Outlook support is listed as coming soon. A post-meeting follow-up template automatically generates follow-up tasks and drafts email messages based on meeting discussions and identified to-do items. The Daily Reflection Report features summaries of meetings, tasks, and updates from across the day to help users review and prioritise their work. An agentic writing mode enables users to draft, edit, and refine business documents using context from specific meetings or resources, with edits made along with the AI in a canvas-style interface.

Content created with AI Companion can be exported in multiple formats, including Markdown, PDF, Microsoft Word, and Zoom Docs. Users can continue editing and collaborating in Zoom Docs using shared comments, version history, and co-authoring tools. AI Companion 3.0 includes an AI-based brainstorming tool designed to assist with projects and presentations. For Custom AI Companion customers, a deep research mode analyses multiple meetings and documents to generate consolidated insights for follow-up actions.

Zoom has also stated that users on its Basic Plan will have limited access to AI Companion, with support available in up to three meetings per month. Each supported meeting will include features such as automated meeting summaries, in-meeting queries, and AI-generated notes. Basic users are also allowed up to 20 prompts through the side panel and the newly introduced web interface. Those looking for broader access can opt for the separate AI Companion subscription priced at Rs 1080 per month.

Punit Panchal
Senior Editor

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