New Delhi: Reliance Jio customers are reportedly experiencing issues with connectivity. Users are unable to make calls and are also experiencing problems with mobile internet. The outage began on July 6 at approximately 8:10 p.m. Some sources reported that the service outage in cities such as Delhi, Mumbai, Surat, Hyderabad, Bengaluru, Chennai, and Kochi was resolved within an hour. They also noted that the disruption primarily impacted 5G users in Gujarat and Rajasthan.
The outage seems to be impacting select users, and some of these users haven’t experienced any disruptions in internet or mobile connectivity on their devices. According to some sources, the outage tracking website logged more than 11,000 complaints within hours of the outage. Around 81% of users are experiencing mobile problems with mobile signal, while 13% are having issues with mobile internet, and 6% are reporting issues with their mobile phone.
This marks the third major outage in less than a month for Jio. Previous blackouts hit Kerala on June 16, Gujarat on June 29, and Madhya Pradesh on July 1. Many of the users also took to the social media platform X (formerly Twitter) to report about the outage. As reported by users, Reliance Jio users in Mumbai, Delhi, Hyderabad, Surat, Chennai, and Kochi are facing issues accessing Jio services.
Jio network here was completely down from 8:15 pm yesterday, all of a sudden. There was no network coverage for hours. Users couldn’t even make a call or send a text message. Jio is down; a massive outage has just hit. I can’t make calls, and there’s no signal at all. The spike says it all, posted by another user. Reliance Jio has not yet issued an official statement about the service outage.
