New Delhi: Discount brokerage firm Zerodha encountered technical glitches on Monday, December 4, coinciding with the day when the Indian stock market indices, Sensex and Nifty 50, reached their all-time highs following a robust rally attributed to the BJP’s success in three out of four state assembly elections.
A number of Zerodha users reported difficulties logging into the Kite web platform. The company acknowledged the issue and advised affected users to utilize the Kite mobile app in the meantime. Zerodha communicated about the problem through a statement on social media, particularly on ‘X’ (formerly Twitter).
Numerous users expressed their frustration on the mobile app and Zerodha Coin, with one user stating, “Down again on an important day.”
This incident comes after Zerodha faced technical issues in November, where users were unable to view executed orders in the order book. The problem was swiftly resolved on the same day. Similarly, in October, the Kite platform experienced a comparable glitch, which the company later addressed.
Zerodha has a history of promptly addressing and resolving technical issues, but these instances highlight the potential challenges that users may face during crucial market moments.
