New Delhi: As businesses adopt cloud-based applications, remote working and AI-powered tools, managing and securing enterprise devices has become increasingly complex. For software companies operating in this space, the challenge is no longer limited to managing devices but also ensuring that users, applications and data remain secure.
Sriram Kakarala, Chief Product Officer (CPO) at Scalefusion, believes the next phase of enterprise technology will be shaped by integrated platforms that combine device management, identity, access and security.
In an interaction with Hello Entrepreneurs, Kakarala discussed how product development has evolved over the past two decades, the role of artificial intelligence in enterprise mobility and the challenges of building products for large organisations.
From device management to enterprise security
Founded in 2015 and headquartered in Pune, Scalefusion is a product of ProMobi Technologies. The company initially focused on mobile device management before expanding into unified endpoint management (UEM), zero-trust access and endpoint security.
According to the company, its platform is trusted by more than 12,000 businesses across over 120 countries. Its product portfolio includes Scalefusion UEM, OneIdP for secure identity and access management, and Veltar for endpoint security.
Kakarala said the expansion reflects the changing needs of enterprise IT teams. Device management, identity, access and security are increasingly interconnected, creating an opportunity to address them through an integrated platform rather than separate products.
The company’s broader vision is to account for device context when making access decisions and bring security capabilities into the same environment as device management.
AI to make enterprise IT more proactive
Artificial intelligence is another area expected to influence enterprise mobility and security.
Kakarala said AI could help organisations identify threats earlier, prioritise issues and automate decisions that are currently handled manually.
However, he believes the real opportunity lies in redesigning processes rather than simply adding AI features to existing products.
For enterprise applications, reliability remains critical. AI-driven actions must be controlled, dependable and proportionate to the level of risk, particularly when they involve security-related decisions.
His comments come as enterprises increasingly explore AI to improve IT operations and strengthen visibility across devices and applications.
Why product simplicity remains important
Managing a large product development team also requires a clear understanding of customer needs, according to Kakarala.
He said Scalefusion has more than 150 product developers, engineers and product managers working across its teams. For him, the responsibility of a product leader is to ensure that employees understand the customer problem and the broader direction of the product.
He also highlighted the importance of balancing enterprise requirements with product simplicity.
While large organisations may require sophisticated capabilities, adding features without considering usability can make products difficult to manage.
Kakarala said the focus should be on solving complex problems without transferring that complexity to customers.
