New Delhi: BSNL is planning to allocate a minimum of 4% of its total workforce, approximately 54,000 employees, to enhance its enterprise services, as opposed to the current 1.8%. The decision was taken after receiving dropped by 50% to Rs 952 crore in the July-September quarter compared to Rs 1,906 crore in the January-March quarter of FY23 in the Enterprise segment. In the six months ending September, BSNL’s enterprise business revenue witnessed a nearly 10% YoY decrease to Rs 2,007 crore.
BSNL’s CMD PK Purwar highlighted the significance of the enterprise business as a high-potential revenue segment. In a letter to chief general managers, he emphasized the need to deploy competent staff with business acumen, urging a staffing increase to at least 4% of each circle’s workforce in the enterprise business. Purwar stressed the importance of relationship-building with customers for the growth of the enterprise business.
As of September 30, BSNL employed 54,113 individuals nationwide, with only 1.8% of its employees operating in the enterprise segment. According to the reports, some circles have enterprise business staff strength below the company’s average, potentially hindering desired results in the enterprise business segment.
The enterprise segment currently contributes around 24% to BSNL’s overall revenue, making it the second-largest revenue contributor after cellular services, which account for 42%. BSNL reported a 5.1% QoQ decline in revenue from operations to Rs 4,071 crore in the July-September quarter, with a 6.6% YoY decrease. The company’s revenue for the half financial year ending September saw a marginal increase to Rs 8,360 crore. Additionally, BSNL’s net loss expanded to Rs 1,482 crore in the July-September quarter, compared to Rs 1,470 crore in the previous quarter.
While BSNL is yet to launch 4G services commercially, CMD PK Purwar stated that the rollout is expected to begin in December, targeting a pan-India rollout by June 2024.