New Delhi: Elon Musk responded to Liam’s post by endorsing the chatbot’s ability to complete practical tasks. “Seriously, this actually works!” he wrote on X, encouraging users to think of Grok as a highly capable employee who works around the clock and can find creative solutions to problems.
Musk also said users could access Grok through their phones within minutes, sharing a link to the chatbot’s app. His response presented the incident as an example of how AI agents could move beyond answering questions and start carrying out real-world tasks.
Unlike a traditional chatbot that might suggest websites where a phone is available, an AI agent can potentially handle several connected steps, including contacting sellers, comparing offers, checking availability and helping complete a purchase. However, the actions it can perform depend on the tools, permissions and integrations available to it.
iPhone 18 Pro Max Demand Adds Context
Apple officially announced the iPhone 18 Pro and iPhone 18 Pro Max on September 9, 2026, with sales beginning on September 18. The company introduced upgrades to the camera system, battery life and processing performance, alongside its latest software features.
The demand for the new models has also created pressure on delivery timelines. Reports published in September indicated that estimated delivery dates for some iPhone 18 Pro Max configurations had moved into October in markets including the US and India.
This makes Liam’s account plausible in principle: when a product is unavailable through one seller, another retailer may still have stock. The important question is whether Grok can reliably identify that stock, verify the seller and complete the purchase without errors.
Can AI Agents Change Online Shopping?
The incident highlights a possible shift in online shopping. Instead of visiting several websites, contacting retailers individually and checking delivery dates, consumers could increasingly delegate these tasks to AI assistants.
However, giving an AI agent access to a payment card also raises important questions about security. Users need to know how much an agent is authorised to spend, whether it can make purchases without additional approval, and how it handles personal and financial information. Checking retailer credibility and return policies remains important, particularly when an agent finds an unfamiliar seller.
There is also a difference between a viral demonstration and independently verified performance. Liam’s post and Musk’s response show how the companies’ technology is being presented, but they do not independently establish the complete transaction history or prove that Grok will consistently deliver similar results for other users.
