New Delhi: The opening of ServiceNow’s Innovation Center, a digital incubation hub for Indian businesses, was announced by the digital workflow company ServiceNow. By modelling, demonstrating, and stress-testing digital roadmaps likeGenAI, hyper-automation, and low code apps, this Centre will enable Indian enterprises to enhance customer and employee experience. The Innovation Center in Hyderabad features nine specially constructed rooms to assist businesses in creating unique digital blueprints to scale their business strategy. Additionally, the hub will hold on-demand training sessions with partners, clients, and academic institutions.
“Establishing an Innovation Centre in Hyderabad, enables our customers to have conversations directly with our engineers at ServiceNow’s largest development centre outside of the USA, and integrate emerging technologies customised to their business strategies to best meet their needs,” said Kamolika Gupta Peres, Vice President & Managing Director, ServiceNow Indian Sub-Continent.
“The ServiceNow Innovation Centre in Hyderabad represents commitment to augment the way India enterprises operate and build digital expertise. This investment not only brings opportunities to the state and its people but also furthers Hyderabad’s reputation as a leading technology hub,” said Jayesh Ranjan, IAS, Principal Secretary, Government of Telangana.
According to a press release from ServiceNow, its India Development Center in Hyderabad significantly contributes to the company’s biannual global product development cycle. ServiceNow currently provides services to most of the top five banks in India, all ten large technology suppliers, and after opening two local data centres in 2022, the public sector as well. “ServiceNow India employees represent more than 15 per cent of our global workforce. Investing in India’s broader ecosystem is a huge priority for ServiceNow to equip people with digital skills,” said Sumeet Mathur, Vice President & Managing Director ServiceNow India Technology & Business Centre.
ServiceNow’s global RiseUp program has partnered with ten academic and government institutions in India over the past ten months and has committed to train 5,500+ students to build digital skills in this first intake.